How to move from IT support to IT manager roles

If you are currently working in an IT support role then you may want to look at progressing to IT manager in the near future. You will probably already have the technical background so you will mostly likely need to learn about the management side. This may include how to manage a team, meeting with prospective and existing clients and liaising with suppliers. If you have been used to sitting in a job at a desk all day with little interaction with others then you will need to work on building up relationships with your colleges. If possible, spend a bit of time getting to know the other people in your team and the role they have to do within the business.

Always make sure that your boss is aware that you would like to progress in to a management role. It may seem obvious to you, but many bosses won’t necessarily assume that you want to move out of your current position unless you tell them. Even if there isn’t a role currently available that would suit you, should one come up in the near future, your name may be top of the list.